Saturday, 20 February 2010

ISP in Malaysia- Steamyx by TM(DSL technology)

Streamyx is the largest broadband service provider in Malaysia, and it is a subsidiary of  TM Berhad, Malaysia main telecommunication company. Streamyx launch its broadband service in April 2001 at speeds of 384kbps by using ADSL technology, after that they continue upgrade their service, and today's the fastest package offer by Streamyx is 4Mbps.

These are the package offer by streamyx.

When anyone subscribe to any of this package,there will be charges those following fees on their first bills:
a.RM75 for activation.
b.RM88 for installation (if applicable)
c.First and 2nd months advanced subscription fee.
d.RM10 for stamp duty fee

Click here to check Streamyx coverage area:
http://www.streamyx.com/get_streamyx/get_streamyx.php?id=getstreamyx_service_coverage_area



 Beside that TM also offer streamyx to those dont have a telephone line in their home, it known as Streamyx-combo.


Review of Streamyx

There are various of problem with Streamyx in connection, according to the information from Malaysia forum such as lowyat.net, cari, redesignmalaysia.com, many user are not satisfied with streamyx service, and the service in rural area is even worse, as some complaints that it is difficult for them connect to the internet, some claims that they got slow connection or frequent disconnection.   Some wrathful streamyx subscriber even created different creative poster to pledge their dissatisfaction.

Streamyx Sucks

There is a testimonial found from internet,a guys who named Ranjit share his experience on a website:

 What a horrible Broadband Service?

Hi All,

I recently upgraded from streamyx 1Mbps to 4Mbps service. I was hoping for a BIG change, but unfortunately, all I can say is that the Service and Support from streamyx Premier Division stinks. It is really really BAD.

Right now, my connection seems to be somewhat stable, but my speed is intermittent and Looooouuuuuusssssyh! I am only getting ~ 300 kbps and nothing more!

I have decided not to pay the bill until Steamyx gets their act together. I suggest that a load of us to do the same and put the pressure back on streamyx. If we do not do this we are going to be spending a lot of time chatting and talking and not getting our money's worth.

From a disgruntled customer...

Cheers,
Ranjit

from :http://www.dslreports.com/forum/remark,22884476?hilite=streamyx

And the net friends sarcastic story:


You might be either surprised, or not surprised at all, but Earl’s connection speed is back to terrible again.
The Lowyat.net boys have their say on earlier visit here: TMNet CEO Visits Streamyx Customer, Earl-Ku’s House
Rigged? TC_Boy has this to say: “There was an article posted here (on Lowyat.net) before about how ISPs usually mark certain ips to be given max bandwidth & high priority because it belongs to broadband speed test sites. They have fooled the user and the press. The speed maybe for real too but only for him or his DSLAM.”
Hmm…

from http://www.redesignmalaysia.com/category/broadband-providers/tm-net/streamyx/page/2/

So, is there any streamyx user here? Please share your experience with us!Regardless its positive or negative!

1 comment:

  1. Never have a chance to be a Screamyx customer.

    Been using Maxis Broadband Wired all long.

    Satisfied customer even though there are some downtime, disconnection and DNS failure. After all, there's no ISP that don't have problems, in Bolehland at least.

    ReplyDelete